Uniteam Medical Assistance, LLC, Dubai, UAE as IT Manager
2015 – 2016 –– Uniteam Medical Assistance, LLC, Dubai, UAE IT Manager
IT manager tasked to design and implement an in-house IT function and design structure for organisational IT architecture.
Responsibilities included defining IT service, developing service level agreements with clients in the region. Primary objectives included
overseeing optimal functioning within desktop, server, LAN / WAN, IT security, telecommunications systems, and corporate website.
Provided the highest levels of IT service to ensure computer systems preformed at their highest levels to propel organisational growth.
• Presided over and maintained operations and ensure data up-time as well as managing the centre, the network, and the end-
• Developed and actively manage the help desk to provide timely support when applicable.
• Supervised enterprise resource planning to efficiently initiate and implement new IT technologies.
• Consulted with vendors to develop and implement proposals based on business needs
• Created, modified, and updated internal IT processes to provide exceptional technical support, and advice